Warranty for Consumer Audio Products
Warranty for Consumer Audio Products
ONLY Shure SE Sound Isolating Earphones
All Shure E Series and SE Sound Isolating earphones manufactured by Shure Incorporated feature a limited two-year warranty when purchased in the UK from an authorised dealer.
This two-year warranty is specific to the date of purchase as shown on your purchase receipt.
The warranty is only valid if the earphones have been purchased directly from Shure or from a Shure-authorised reseller.
Warranty for Shure Pro Audio Products
Warranty for Shure Pro Audio Products
Shure products except E Series and SE Sound Isolating Earphones - see above
All products manufactured by Shure Incorporated feature a limited warranty as described above.
The UK two-year warranty is specific to the date of purchase as shown on your purchase receipt.
Returns Procedure
Returns Procedure
While under a valid warranty period, products that are defective due to a manufacturing fault (purchased domestically) may be returned to Shure Distribution UK with prior authorisation for service and repair free of charge.
Returns Authorisation Number
A Returns Authorisation Number (RAN) can be obtained by contacting the Service Department:
Shure Distribution UK
UK Service Department
Unit 2, The I.O. Centre
Lea Road, Waltham Abbey
EN9 1AS
Essex
United Kingdom
Phone: 44(0) 1992 703058
Fax: 44(0) 1992 703057
Your email must contain the following information:
- Full name
- Address
- Contact telephone number
- Model number
- Serial Number
- Description of fault
- Proof of Purchase
Out of warranty items may be returned for service and repair for a fee - contact the Service Department for an estimate.
Shure Distribution UK reserves the right to charge an additional fee for products with extensive physical damage or those that require additional unforeseen repairs however, we will not proceed without your authorisation.